Coop

Getestete Version: 1.7.3

The Coop app allows you to purchase everyday products, food and beverages. It provides information on discounts and new products. In the Coop app, you can create shopping lists and have purchases delivered to your home.

Overall assessment of the app Coop

Overall assessment: Insufficient accessibility.

Full name:Coop
Publisher:Coop
Publisher country:CH
Informationen about the app
Tested version:1.7.3
Operating system:iOS
Overall assessment normalised:0.63
– Share of accessibility profile:0.32 (50% out of 0.63)
– Share of feasibility grade:0.32 (50% out of 0.63)
Valuation information
The assessments and ratings relate exclusively to the version 1.7.3 of the app tested by us in the period from June to August 2023.

Accessibility profile

Tabelle Aspekte des Accessibility-Profil

AspectRating
Mobile operability2.5 out of 5 points
Keyboard operability1.5 out of 5 points
Voice control5 out of 5 points
Compatibility with user agents3 out of 5 points
Assistance with interactions4.5 out of 5 points
Consistency/predictability5 out of 5 points
Semantic structure2.5 out of 5 points
Comprehensibility4 out of 5 points
Display flexibility1.5 out of 5 points
Contrast and sensory characteristics3 out of 5 points
Non-text content graphics2 out of 5 points
Multimedia alternativesNo rating
Average value3 out of 5 points
The maximum achievable score is 5 points.

On a normalised scale, the score of the accessibility profile corresponds to 0.63 points. This value is weighted at 50% in the overall assessment.

  • Mobile operability: Usability and full display of content in portrait and landscape format; pointing actions and operability by device movement possible with conventional input methods.
  • Keyboard operability: Interactive elements can only be operated with a keyboard and are highlighted when focused on.
  • Voice control: Controls have an accessible label that corresponds exactly to the visual description/name.
  • Compatibility with user agents: User agents and assistive technologies are informed about changes in the state of the user interface as well as status messages.
  • Assistance with interactions: Interaction with forms; pointer entries can be cancelled or undone.
  • Consistency/predictability: Consistent navigation; context remains when focused in or during input.
  • Semantic structure: Content is labelled with structural elements such as headings, lists and labels that reflect the context of meaning.
  • Comprehensibility: Headings, form labels and link texts are understandable, correct language declaration is used.
  • Display flexibility: The presentation of the content can be adapted to the needs of the users: text size, control over animated elements and media.
  • Contrast and sensory characteristics: Adequate contrasts, no expressions such as ‘in the picture on the right’ or ‘click the red button’; information is not conveyed solely by colour.
  • Non-text content (graphics): Informative graphic elements have useful alternative texts.
  • Multimedia alternatives Multimedia content is compatible with at least one alternative sensory channel.
Value rangeMeaning
4.5 to 5 pointsGood accessibility
4 pointsConditional accessibility
3 to 3.5 pointsInsufficient accessibility
0 to 2.5 pointsPoor accessibility

Diagramm Aspekte Accessibility-Profil

Presentation of accessibility by type of limitation

Type of restrictionDegree of compliance
Motor skills56%
Sight65%
Hearing100%
Cognition78%

Feasibility of use scenarios

Grade
4.5
The highest grade is 6.

On a normalised scale, the grade corresponds to 0.74 points. The grade must not lead to an improvement in the overall assessment and is therefore cut to 0.63 points for the calculation. This value is weighted at 50% in the overall assessment.

Key findings

The settings area is clear and accessible. The product offers can also be browsed via a screen reader and items can be added to the shopping list. However, the app includes many graphics without alternative text, as well as decorative graphics that are not marked as such. For example, the stars are shown as ‘picture shown in grey’ in the ratings. In addition, some advertisements and banners are included exclusively as graphics without any alternative text. The branch search feature works, but the search suggestions are not read out by the screen reader. However, it is possible to access the route to the selected branch. Cash receipts in PDF format are legible for screen readers, but not structured semantically. As a result, using the app with the screen reader quickly becomes confusing, especially with long cash receipts.

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