FAQ about the study

App publisher

We primarily test with the iPhone. To demonstrate the differences between the platforms, we also test a small number of apps with Android devices.

The test results are published on this website.

You can download the reports of previous accessibility studies (Link öffnet in einem neuen Tab) from the website of the “Access for all” foundation.

Yes, the test results may be used for marketing activities. In this case, please refer to the 2023 Swiss Accessibility Study – Mobile Apps by the “Access for all” foundation.

Selection process

For each category, the most popular app in the Google Play Store Switzerland at the time of the random sample is represented. This is irrespective of the country in which the app is published. The other places were awarded to the next most popular apps published in Switzerland.

This shortlist was presented to people with disabilities in an online vote for assessment and additions. In addition to this “corrective” by those affected, the selection was also submitted to the project advisory board, where further apps were added in places.

Further information on the app selection process can be found in the “How we selected the apps” section.

The subject of the study is apps that are used intensively in everyday private and professional life. This also includes apps that may not be programmed in Switzerland or published by a Swiss provider. We have therefore included the most popular app in each category in the list, regardless of its origin. We have always included at least one Swiss app per category.

Apps for people with disabilities are usually already developed with this target group in mind. With this study, we want to consider the apps that are used intensively in Switzerland. We are interested in whether these apps are also accessible for people with disabilities.

We have also included these apps because their use meets a broad need. These apps set standards. Many developers use these standards as a template for their own apps.

We are aware that international companies are unlikely to adapt their apps based on the results of this study. Nevertheless, we are convinced that the results will provide important impetus for accessible app development.

The aim of the study is not a thematic comparison of specific apps, but rather a mapping of the accessibility of apps that are central to everyday private and professional life. We want to know how well these apps can be used by people with disabilities or limitations.