Local.ch

Getestete Version: 10.0.5

Local.ch is a digital business directory in which you can find private addresses and telephone numbers as well as companies from all kinds of industries. The app allows you to explore local offers and book tables in restaurants or appointments with service providers.

Overall assessment of the app Local.ch

Overall assessment: Insufficient accessibility.

Full name:Local.ch
Publisher:Swisscom Directories AG
Publisher country:CH
Informationen about the app
Tested version:10.0.5
Operating system:iOS
Overall assessment normalised:0.58
– Share of accessibility profile:0.42 (50% out of 0.84)
– Share of feasibility grade:0.16 (50% out of 0.32)
Valuation information
The assessments and ratings relate exclusively to the version 10.0.5 of the app tested by us in the period from June to August 2023.

Accessibility profile

Tabelle Aspekte des Accessibility-Profil

AspectRating
Mobile operability5 out of 5 points
Keyboard operability3.5 out of 5 points
Voice control5 out of 5 points
Compatibility with user agents2.5 out of 5 points
Assistance with interactions5 out of 5 points
Consistency/predictability5 out of 5 points
Semantic structure5 out of 5 points
Comprehensibility4 out of 5 points
Display flexibility2.5 out of 5 points
Contrast and sensory characteristics4.5 out of 5 points
Non-text content graphics4.5 out of 5 points
Multimedia alternativesNo rating
Average value4 out of 5 points
The maximum achievable score is 5 points.

On a normalised scale, the score of the accessibility profile corresponds to 0.84 points. This value is weighted at 50% in the overall assessment.

  • Mobile operability: Usability and full display of content in portrait and landscape format; pointing actions and operability by device movement possible with conventional input methods.
  • Keyboard operability: Interactive elements can only be operated with a keyboard and are highlighted when focused on.
  • Voice control: Controls have an accessible label that corresponds exactly to the visual description/name.
  • Compatibility with user agents: User agents and assistive technologies are informed about changes in the state of the user interface as well as status messages.
  • Assistance with interactions: Interaction with forms; pointer entries can be cancelled or undone.
  • Consistency/predictability: Consistent navigation; context remains when focused in or during input.
  • Semantic structure: Content is labelled with structural elements such as headings, lists and labels that reflect the context of meaning.
  • Comprehensibility: Headings, form labels and link texts are understandable, correct language declaration is used.
  • Display flexibility: The presentation of the content can be adapted to the needs of the users: text size, control over animated elements and media.
  • Contrast and sensory characteristics: Adequate contrasts, no expressions such as ‘in the picture on the right’ or ‘click the red button’; information is not conveyed solely by colour.
  • Non-text content (graphics): Informative graphic elements have useful alternative texts.
  • Multimedia alternatives Multimedia content is compatible with at least one alternative sensory channel.
Value rangeMeaning
4.5 to 5 pointsGood accessibility
4 pointsConditional accessibility
3 to 3.5 pointsInsufficient accessibility
0 to 2.5 pointsPoor accessibility

Diagramm Aspekte Accessibility-Profil

Presentation of accessibility by type of limitation

Type of restrictionDegree of compliance
Motor skills86%
Sight84%
Hearing100%
Cognition95%

Feasibility of use scenarios

Grade
1.9
The highest grade is 6.

On a normalised scale, the grade corresponds to 0.32 points. This value is weighted at 50% in the overall assessment.

Key findings

Many key features of this app cannot be used by screen reader users. It is not possible to access the main menu, the chatbot is not accessible with a screen reader, and restaurant details cannot be opened. Because screen reader users cannot use the login, managing favourites isn’t possible either. Searching for a telephone number is very difficult when using a screen reader. In the header area of the app there are quick links for simplified navigation with keyboard and screen reader. However, these are not labelled correctly, so the screen reader only displays them as a ‘link’ or with ‘slash’. The linked graphics under ‘Discover more cities’ are read twice with the voice output by the following link and should therefore be labelled as decorative. In several places there are graphics without meaningful alternative text. The headings have been correctly implemented and the hierarchies have been chosen logically.

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